PRIVACY POLICY
Last Updated: February 12, 2025
Thank You NYC, LLC, a Delaware limited liability company ("Unreasonable Hospitality," "we," or “our”), respects your privacy and is committed to protecting it through our compliance with this policy.
This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://www.unreasonablehospitality.com/ (the “Website”), and when we receive information from our authorized third-party platform partners that assist us with purchasing tickets to and registering for our events (a “Third-Party Platform”).
1. Information We Collect
We may collect the following types of information:
Information You Provide: when you interact with the Website, register or sign up for our events, make a purchase on the Website, sign up for our newsletter, or contact us through email or other correspondence, we collect any information you provide to us.
Information from Third Parties: we may receive information about you from our service providers, business partners, and other companies that assist with analytics, data process and management, account management, payment process, customer and technical support, hosting, and other services, which we use to personalize your experience.
Information from Third-Party Platforms: when you register or purchase tickets to our events through a Third-Party Platform, such as Cvent, they may share information with us, including your full name, email address, phone number, mailing address, billing address, payment method, transaction history, payment information, meal preferences, accessibility needs, session selections, and other event-related preferences provided by you via the Third-Party Platform during the registration or ticketing process.
Automatically Collected Information: we may collect certain information automatically when you visit our website, such as IP address, browser type, device information, location data, and browsing behavior through cookies and similar tracking technologies
When we receive information from other sources, we rely on them having the appropriate provisions in place telling you how they collect data and who they may share it with.
2. How We Use Your Information.
We use the information:
To present the Website and its contents to you.
To process, administer, facilitate, and manage event ticket purchases and registrations.
To complete and fulfill your purchase or sign you up for events, for example, to process your payments, have your order delivered to you, communicate with you regarding your purchase or registration, and provide you with related customer services.
To provide you with access to our events.
To provide you with customer support.
To respond to your inquiries and fulfill your requests.
To send you our newsletter and provide its contents.
To send you marketing and promotional information that we believe may be of interest to you.
To send you marketing and promotional information, offers, or other information from our sponsors or partners.
To send administrative information to you, including information regarding changes to our terms, conditions, and policies.
To communicate with you about our events, promotions, and updates, including providing any schedules or event materials.
To customize your experience.
To facilitate networking opportunities during our events.
To allow you to participate in sweepstakes, contests, and similar promotions and to administer these activities.
To improve our Website, services, event experience, and customer experience.
For our business purposes, including data analysis, audits, fraud detection and prevention, product development, service enhancement and optimization, identifying usage trends, maintaining records, evaluating the effectiveness of promotional campaigns, and supporting the operation and growth of our business.
To comply with our legal obligations and protect our rights, interests, safety, and property of us, you, or others.
To respond, as we deem appropriate or necessary, to lawful requests from government authorities or other third parties.
To enforce Unreasonable Hospitality’s terms and conditions.
To fulfill any other purpose for which you provide your personal information.
3. How We Share Your Information.
We do not sell your personal information. However, we may share your information as follows:
With Your Consent: We will disclose your personal information only when you have explicitly agreed to it. We will inform you at the time of collection about how your information will be used and for what purposes.
Promotional Purposes: We may share anonymized, aggregated data about our users—either as a whole or in specific subsets—for our own promotional purposes.
With Third-Party Service Providers: We may share your information with third-party platforms, service providers, vendors, or partners who assist us in delivering our services, including payment processing, advertising, marketing, public relations, email communications, auditing, customer support, and website analytics.
With Event Partners: If necessary or appropriate, we may share relevant information with event venues, security personnel, service providers, and affiliates assisting in event operations.
With Third-Party Partners and Sponsors: We may provide your information to our partners and sponsors in connection with events, promotions, or collaborations.
With Other Event Attendees: For networking purposes, we may share attendee information with other participants at an event.
In Business Transactions: In the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or part of our business, assets, or stock—including in connection with bankruptcy or similar proceedings—we may disclose your information to relevant third parties.
For Legal or Regulatory Compliance: We may disclose your information as required or permitted by applicable law, including laws outside your country of residence, to comply with legal processes, respond to lawful requests from regulatory or governmental authorities, enforce our terms and conditions, protect our operations or those of our affiliates, safeguard the rights, privacy, safety, or property of our company, affiliates, users, or others, and to pursue available legal remedies or limit potential damages.
4. Data Security.
Unreasonable Hospitality (either itself or through third-party service providers) maintains commercially reasonable electronic and procedural safeguards designed to protect your personal information from unauthorized access and disclosure. Unfortunately, however, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information and communications, we cannot guarantee the security of your personal information or communications transmitted to us. Any transmission of personal information or communications is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
5. Data Retention.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this privacy policy, comply with legal obligations, and enhance the Website, our services, the customer experience, and future events.
6. Cookies and Tracking Technologies.
We may use cookies, web beacons, and other tracking technologies to collect non-personal information about your browsing activity. Cookies are small data files that are placed on your device to help improve your experience on our Website. Through the use of cookies and other tracking technologies, Unreasonable Hospitality may automatically collect information about your visit to the Website, such as the web pages you visit, the time and date of your visits, and the links you click on the Website. Unreasonable Hospitality may use this data to better understand how you interact with the Website, to monitor aggregate usage by our users and web traffic routing on the Website, and to improve our Website. Most browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. If you choose to decline cookies, please note that you may not be able to use some of the interactive features offered on the Website. In addition, please be aware that other third parties may also place their own cookies on or through the Website and may collect or solicit personal information from you. Other cookies may reflect de-identified demographic or other data linked to the registration data you have submitted to Unreasonable Hospitality in hashed, non-human readable form. No personally identifiable information is contained in these cookies.
We do not support Do Not Track (“DNT”). DNT is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of your web browser.
7. Third-Party Links.
The Website may contain links to third-party websites. This privacy policy does not apply to those websites, and Unreasonable Hospitality is not responsible for the content or privacy practices of those third parties.
8. Opting Out of Promotional Communications.
You may opt out of receiving promotional communications from us at any time by following the unsubscribe instructions in our email or by emailing info@unreasonablehospitality.com.
9. Choices About How We Use and Disclose Your Information.
We strive to provide you with choices regarding the personal information you provide to us. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly.
We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.
Residents of certain states may have additional personal information rights and choices. Please see the Your State Privacy Rights section for more information.
10. Your State Privacy Rights.
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
Confirm whether we process their personal information.
Access and delete certain personal information.
Correct inaccuracies in their personal information, taking into account the information's nature processing purpose (excluding Iowa and Utah).
Data portability.
Opt-out of personal data processing for: (i) targeted advertising (excluding Iowa); (ii) sales; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
Either limit (opt-out of) or require consent to process sensitive personal data.
California Residents: If you are a resident of California, in addition to the rights set forth in this privacy policy, California Civil Code Section 1798.83, known as the Shine the Light Act, permits you to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for their direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. You may make such a request free of charge by emailing us at info@unreasonablehospitality.com, with “Request for California Privacy Information” in the subject line of your email. We will provide the requested information to you at your email address in response.
Nevada Residents: We do not currently sell your “personally identifiable information” as defined under applicable Nevada law and will not sell it without providing a right to opt-out.
The exact scope of these rights may vary by state. To exercise any of these rights please email us at: info@unreasonablehospitality.com.
11. Children Under the Age of 13.
Our Website is not intended for children under 13 years of age. No one under the age of 13 may provide any information to Unreasonable Hospitality, on the Website, or through a Third-Party Platform. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website, or through any of its features, register for any of our events, make any purchases through the Website or a Third-Party Platform, or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 13 without verification of the consent of a legal guardian, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at info@unreasonablehospitality.com.
Residents of certain states under 13, 16, or 18 years of age may have additional rights regarding the collection of their personal information. Please see the Your State Privacy Rights section for more information.
12. Outside the United States of America.
Our privacy policy is intended to cover the collection of information on the Website or through our services from residents of the United States of America and its territories and is not directed to the residents of any other country. If you are visiting or using the Website or using our services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers and central database are located and operated. By using the Website and our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy. You are responsible for ensuring that the information you share conforms to your local data protection laws.
13. Changes to Our Privacy Policy.
It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat your personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting the Website and this privacy policy to check for any changes.
14. Contact Information.
To learn more, ask questions, or comment about this privacy policy and our privacy practices, please email us at info@unreasonablehospitality.com.