Nashville, TN
The Summit
April 9-10, 2026
April 21-22, 2026
The Four Seasons
Nashville, TN
Price: $3000 per person. All tickets are sold out. You can join the waitlist HERE
Included: Training, Education, Food, Drinks, and Entertainment
Not Included: Travel and accommodations. The team at the Four Seasons Hotel Nashville will be able to offer the best available rate as listed online at the time of booking.
First Timers Only! Summit is designed as a one-time experience. We ask that previous attendees make room for those who have never been.
Sample Agenda
Day One
8am
Check-In and Welcome Breakfast
9am
Session 1: Building Your Team
- Hiring the Right Team
- The Transformational Power of a Daily Huddle
- Normalizing Feedback
- Q&A with Will Guidara
12pm
Lunch
1pm
Session 2: Pursuing Connection
- Earning Informality
- Vulnerability in Service
- Athletic Hospitality
- Q&A with Will Guidara
3:30pm
An Exercise in Creativity
5pm
Break
6:30pm
Dinner, Drinks, and Live Music
Sample Agenda
Day Two
8am
Breakfast
9am
Session 3: Making Magic
- Interrogation of the Guest Journey
- Dreamweaving
- Pattern Recognition and Recurring Moments
- Q&A with Will Guidara
1pm
Departure
With optional lunch to-go!




FAQs
Still have questions?
You're welcome to reach out to our team. We'd be happy to answer any questions you have.